We stand firmly behind the quality of our products. If you are not satisfied with your WEQOEE product, please contact us via email at weqoee.service@outlook.com with in 10 days of receiving your item to initiate the return process.
*We kindly ask that you share the reason for your return, as this helps us continuously work to improve your customer experience.
Please note the following return terms:
This policy applies only to orders purchased directly through the official WEQOEE website (www.iweqoee.com)
Samples, free gifts, and promotional items are not eligible for return
WEQOEE reserves the right to deny returns in cases of prior policy abuse, non-return of products, or any suspicious activity deemed to violate store policy
Single orders exceeding $300 are considered final sale and cannot be returned or refunded. Please contact our customer service team with any questions before placing your order